Privacy Policy

This Privacy Policy explains how Rashtriya Dalitha Sena ("we", "us", "our") collects, uses, discloses, and protects the personal information you provide when you use the website hamarards.org (the "Website"), submit a form, or make a donation. We are committed to protecting your privacy.

1. Information We Collect

• Your name, email address, and phone number, if you submit them through our Contact or Join Us forms.
• The content of any message or enquiry you send us.
• Donor name, email, and contact details, if you make a donation and choose to share them.
• Basic technical information such as your IP address and pages visited, collected automatically to help us keep the Website secure and measure visits.

We do not collect or store your payment card, UPI, or banking details on our own servers. Where online payments are enabled, this information is handled directly by our payment gateway partner.

2. How We Use Your Information

• To respond to your enquiries and follow up on membership interest.
• To acknowledge and record donations, and issue receipts where applicable.
• To share updates about our activities, where you have agreed to receive them.
• To maintain the security and proper functioning of the Website.
• To comply with applicable legal and regulatory obligations.

3. Payment Processing

Where online donations are enabled, payments are processed by a third-party gateway such as Razorpay. When you make a payment, your information is shared with the payment gateway solely to complete the transaction, and is handled under that provider's own privacy policy and applicable security standards (such as PCI-DSS). We never see or store your full card or bank account details.

4. Sharing Your Information

We do not sell or rent your personal information. We may share it with trusted service providers who help us operate the Website and process donations (such as our payment gateway and email service provider), only to the extent necessary, and under obligations of confidentiality. We may also disclose information where required by law.

5. Data Security

We take reasonable technical and organisational measures to safeguard the information we hold. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information only for as long as necessary to respond to your enquiry, process your donation, or meet legal and accounting requirements.

7. Your Rights

You may request access to, correction of, or deletion of the personal information we hold about you, and you may withdraw consent to further communications at any time, by contacting us using the details below.

8. Cookies

The Website may use small files (cookies) placed on your device to help it function correctly. You can accept or decline cookies through your browser settings; declining may affect some Website features.

9. Children's Privacy

This Website is not directed at children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date.

11. Contact Us

• Rashtriya Dalitha Sena
• Email: info@hamarards.org